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Last Updated on July 29 2025

Our Privacy Policy

Eduville is committed to protecting the privacy of our users, including students, educators, and institutions. This Privacy Policy outlines how we collect, use, store, and protect information on our platform. By using Eduville, you agree to the terms of this policy. Eduville Pte. Ltd. (“Eduville”, “we”, “our”, “us”) is committed to protecting the privacy of our users, including students, educators, and institutions. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. By using Eduville, you consent to the practices described here.

Information We Collect

We only collect the minimum information required to provide a safe, effective, and personalized learning experience.


From Educators / School Administrators:


- Full name and email address
- School name and class information
- Game content uploaded or created
- Feedback, communications, or survey responses


From Students:


- First name, last name (optional), and email address
- Game activity data (participation, scores, progress, engagement metrics)
- Optional avatar customization data
- We do not collect sensitive personal data (e.g., NRIC, date of birth, home address).


Automatically Collected Data (all users):

  • Device type, browser type, operating system

  • IP address (used for session security)

  • Cookie data (only essential for login/session management)

We only collect the minimum information required to provide a safe, effective, and personalized learning experience.


From Educators / School Administrators:


- Full name and email address
- School name and class information
- Game content uploaded or created
- Feedback, communications, or survey responses


From Students:


- First name, last name (optional), and email address
- Game activity data (participation, scores, progress, engagement metrics)
- Optional avatar customization data
- We do not collect sensitive personal data (e.g., NRIC, date of birth, home address).


Automatically Collected Data (all users):

  • Device type, browser type, operating system

  • IP address (used for session security)

  • Cookie data (only essential for login/session management)

We only collect the minimum information required to provide a safe, effective, and personalized learning experience.


From Educators / School Administrators:


- Full name and email address
- School name and class information
- Game content uploaded or created
- Feedback, communications, or survey responses


From Students:


- First name, last name (optional), and email address
- Game activity data (participation, scores, progress, engagement metrics)
- Optional avatar customization data
- We do not collect sensitive personal data (e.g., NRIC, date of birth, home address).


Automatically Collected Data (all users):

  • Device type, browser type, operating system

  • IP address (used for session security)

  • Cookie data (only essential for login/session management)

How We Use Your Information

We may use the information we collect from you for various purposes, including:

  • Support classroom gameplay, progress tracking, and analytics for educators

  • Generate AI-based content suggestions to improve learning outcomes

  • Maintain and improve platform functionality and security

  • Ensure compliance with educational standards and policies

  • Provide customer support and respond to inquiries

Data Security

  • Hosted on secure, PDPA-compliant cloud infrastructure

  • All data transmitted using TLS/SSL encryption (HTTPS/WSS)

  • Role-based access control for staff and partners

  • Regular penetration testing and vulnerability scanning by third-party security vendors

  • Compliance with MOE security expectations for EdTech platforms

Student Privacy & Consent

  • Students can only access the platform via teacher invitation or school administrator access

  • Schools and teachers can request full deletion of student data at any time

  • We do not allow direct sign-ups by minors without institutional approval

Cookies & Tracking

  • Eduville uses only essential cookies for authentication and performance

  • No third-party advertising or profiling cookies are used

  • Anonymized analytics may be collected to monitor usage trends

Data Retention

  • Standard retention: 1 academic year

  • Extended retention available for premium school plans (with explicit agreement)

  • Data is securely archived or deleted after retention expires

Sharing of Data

  • We do not sell or rent personal data to third parties

  • We may share data with trusted vendors (e.g., cloud hosting, analytics tools) under strict data protection agreements

User Rights

  • Educators, parents, and institutions can request access, correction,

    or deletion of data

  • Schools may sign a Data Protection Agreement (DPA) with Eduville for compliance

Changes of this policy

We reserve the right to update this Privacy Policy to reflect changes in our products or new legal requirements. Significant updates will be communicated to schools in advance.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at email: [email protected].

Mail: Eduville Pte. Ltd., Singapore