Last Updated on July 29 2025
Our Privacy Policy
Eduville is committed to protecting the privacy of our users, including students, educators, and institutions. This Privacy Policy outlines how we collect, use, store, and protect information on our platform. By using Eduville, you agree to the terms of this policy. Eduville Pte. Ltd. (“Eduville”, “we”, “our”, “us”) is committed to protecting the privacy of our users, including students, educators, and institutions. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. By using Eduville, you consent to the practices described here.
Information We Collect
How We Use Your Information
We may use the information we collect from you for various purposes, including:
Support classroom gameplay, progress tracking, and analytics for educators
Generate AI-based content suggestions to improve learning outcomes
Maintain and improve platform functionality and security
Ensure compliance with educational standards and policies
Provide customer support and respond to inquiries
Data Security
Hosted on secure, PDPA-compliant cloud infrastructure
All data transmitted using TLS/SSL encryption (HTTPS/WSS)
Role-based access control for staff and partners
Regular penetration testing and vulnerability scanning by third-party security vendors
Compliance with MOE security expectations for EdTech platforms
Student Privacy & Consent
Students can only access the platform via teacher invitation or school administrator access
Schools and teachers can request full deletion of student data at any time
We do not allow direct sign-ups by minors without institutional approval
Cookies & Tracking
Eduville uses only essential cookies for authentication and performance
No third-party advertising or profiling cookies are used
Anonymized analytics may be collected to monitor usage trends
Data Retention
Standard retention: 1 academic year
Extended retention available for premium school plans (with explicit agreement)
Data is securely archived or deleted after retention expires
Sharing of Data
We do not sell or rent personal data to third parties
We may share data with trusted vendors (e.g., cloud hosting, analytics tools) under strict data protection agreements
User Rights
Educators, parents, and institutions can request access, correction,
or deletion of data
Schools may sign a Data Protection Agreement (DPA) with Eduville for compliance
Changes of this policy
We reserve the right to update this Privacy Policy to reflect changes in our products or new legal requirements. Significant updates will be communicated to schools in advance.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at email: [email protected].
Mail: Eduville Pte. Ltd., Singapore
